we’re hiring!

Job Title: File Tester & Photographer

Location: Remote, open to US residents only

Job Type: Contract, paid per project

Compensation: $20 per completed file (generally $250-$400/month), materials provided, permission to sell physical products using the provided files, free subscription to The SVG Society.

Job Description: Bela Collective is seeking a detail-oriented and design-savvy contractor to print laser-cut SVG files and deliver high-quality photographs of the finished products. This role plays a key part in helping Bela Collective and The SVG Society bring modern, minimal SVG designs to life—ensuring that files are functional, beautiful, and visually compelling to our community.

Each month, you’ll receive a set of 15+ SVG files to test and photograph. You will cut these files using your own CO2 laser machine (e.g., Glowforge, Thunder, etc.) and photograph them in a way that aligns with Bela Collective’s modern, clean aesthetic. Acrylic materials will either be provided or covered via a monthly stipend, and you’ll be required to use the official Bela Collective color palette in coordination with the design team.

Responsibilities:

  • Cut assigned SVG files using your own CO2 laser machine

  • Use Bela Collective’s brand color palette (materials provided or reimbursed)

  • Photograph finished products in natural light, capturing:

    • Two clean flat lays: one in vertical orientation and one in horizontal

    • One vertical video panning the flatlay

  • Upload final photo sets in organized folders to Google Drive or Dropbox

  • Communicate proactively with the design team regarding color selection, styling, or material questions

  • Offer feedback on file usability when needed for product improvement

Requirements:

  • Access to and experience with your own CO2 laser machine

  • Experience working with both wood and acrylic materials, including paint filling engravings

  • Strong product photography skills with a clean, consistent editing style

  • Ability to style and shoot in natural light

  • Eye for design and experience working within a brand aesthetic

  • Organized and responsive with reliable turnaround times

  • Familiarity with shared folders and file delivery systems (Google Drive or Dropbox)

  • Comfortable using (or learning) Bela Collective’s provided brand guidelines and creative direction

Ideal Candidate: We’re looking for someone who values both precision and beauty—a creative with a technical eye, a strong sense of design, and a desire to collaborate on meaningful visual work. You enjoy making things look good and work well, and you're excited about contributing to a growing, modern brand with heart.

Please submit your most thoughtful application and follow all instructions carefully. We're looking for team members who reflect Bela Collective’s commitment to excellence, kindness, and intentional design.

How to Apply: Complete the application by July 9th. Our team will review submissions and reach out either way by July 14th.

Job Title: Community & Customer Experience Manager

Location: Remote, open to both US and non-US applicants

Job Type: Contract, 10-20 hours per week

Compensation: $20-$25/hr. depending on experience

Job Description: The Community & Customer Experience Manager will be the heartbeat of Bela Collective’s customer relationships—both behind the scenes and in our community spaces. This person will oversee day-to-day customer service emails and manage engagement inside our SVG Society Facebook group. With a keen eye for detail and a deeply caring spirit, they’ll ensure that every member feels supported, seen, and celebrated.

This highly relational and operational role blends prompt, professional service with a warm, community-first approach. The ideal candidate thrives on making sure systems run smoothly, subscriptions are in order, and members feel encouraged and empowered every step of the way.

Responsibilities:

  • Customer Support (Email + Subscription Management):

    • Respond to all customer inquiries with clarity, kindness, and promptness

    • Manage subscription questions, failed payments, and account updates

    • Troubleshoot member issues through platforms like Shopify, Cuttle, and Flodesk

    • Maintain a weekly check-in routine for failed payments and customer satisfaction

    • Identify patterns and suggest improvements to systems or support processes

  • Founder Reporting & Support—Provide one weekly report to the Founder with:

    • Subscription stats and customer trends

    • Failed payment updates and resolutions

    • Email themes and frequently asked questions

    • Community vibe and highlights, including screenshots of encouragement or wins

    • Notes on potentially harmful, challenging, or boundary-pushing customers to protect the Founder’s time and energy

  • Community Engagement (TSS Society Facebook Group):

    • Monitor daily posts, comments, and conversations inside the group

    • Respond to questions, celebrate wins, and help members feel supported and encouraged

    • Spot community needs or trends and communicate those to the team

    • Create a welcoming and inclusive tone across all interactions

    • Assist in planning surprise-and-delight moments, live chat support, or engagement threads

    • Flag and kindly redirect any conversations that don’t align with community values

Requirements:

  • Deep attention to detail: you catch everything and double-check your work

  • Highly professional communication: clear, warm, and efficient

  • Self-starter mindset: able to work independently and make sound decisions

  • Strong customer care experience: you genuinely enjoy helping others feel supported

  • Facebook group fluency: confident in navigating and engaging on the platform

  • Tech-savvy: comfortable learning new platforms like Cuttle, Shopify, Flodesk, Zapier

  • Efficient and responsive: you prioritize quick turnaround and consistent follow-up

  • Heart-centered leadership: you embody Bela Collective’s core values of generosity, excellence, and encouragement

Please submit your most thoughtful application and follow all instructions carefully. We're looking for team members who reflect Bela Collective’s commitment to excellence and kindness.

How to Apply: Complete the application by July 9th. Our team will review submissions and reach out either way by July 14th.